Terms & Conditions

Making a Booking
A deposit of £150 per person is required to secure the holiday. The total balance of the holiday is payable 10 weeks prior to the departure date. If full payment is not received within this period the booking may be cancelled. If the booking is made within 10 weeks of the departure date, the whole cost of the holiday must be sent with the booking form.

Payments can be made by cheque, bank transfer or credit card (Charges per transaction – 50p debit card / 2.5% credit card).

The prices that accompany the brochure are based on the foreign currency exchange rate of 1.43 euros to £1.00 sterling. If at the time of paying your final invoice, the value of the pound falls, we reserve the right to add a surcharge to the cost of your holiday. We guarantee to limit this surcharge to £15.00 per person per week. In return for this guarantee we cannot give refunds should exchange rates alter favourably. Only government action or war can alter this promise.

Cancellation by the client.
The following cancellation charges will apply once the notice of cancellation has been received in writing:
More than 10 weeks Loss of Deposit
6 – 10 weeks 40%
4 – 6 weeks 60%
Less than 4 weeks 100%

Cancellation by The Mountain Lodge Company 

Further, the Company shall not be liable and shall not provide a refund or compensation if a holiday is cancelled due to unforeseeable circumstances, beyond its reasonable control which could not have been avoided even if all due care had been exercised. This includes, but is not limited to, exceptional, severe or adverse weather conditions, compliance with requests of the police, law enforcers, customs officers or other government official, war or threat of war, riot, strike, civil unrest, industrial action, vandalism, act or threat of terrorism, any force majeure event (including any act of God or natural disaster), health issues relating to any Person participating in the running of this holiday.

Alteration by the client
If you wish to change any details of your holiday, we will do our utmost to oblige. Should a change of dates be involved an administration charge may be levied.

Any damage to the accommodation or property by the client, be it accidental or deliberate, must be paid for in resort.

The Mountain Lodge Company accepts no liability for loss, delay in transit or damage to clients personal effect. In the event that the guestsleave property in the chalet when returning home, no responsibility will be accepted if the returned items arrive in a damaged state. The Mountain Lodge Company can not be held responsible for acts or commissions of any third party.


The Client accepts that it is compulsory to obtain travel insurance for each member of its Party by the time of the date of departure for the holiday, and the Booking is accepted on this basis. The insurance policy must cover cancellation, curtailment, repatriation, legal expenses, medical and emergency travel, personal accident, personal liability, rescue and assistance, hijack, and travel delay. The Client must ensure that such policy covers all sporting activities that the Client and each member of its Party may be involved in during the holiday, and in respect of any holiday involving winter sports, the policy must specifically include winter sports and off piste skiing / snowboarding.

If you will be skiing off-piste during your stay, it is advisable to obtain additional insurance cover such as the ‘carte neige’.

persons classified as ‘infants’ must be under 2 years of age on the date of return travel. An administration charge of £75.00 will be levied for each infant.

Brochure Information
All information is given in good faith and has been carefully checked to ensure its accuracy at the time of the brochure going to print. We regret The Mountain Lodge Company can not accept any liability for information that is inadvertently incorrect.

The above conditions form a contract between us in accordance with British Law within the jurisdiction of the British courts.